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Technology Projects Office

Glossary of Terms

Administrative Closeout
The final steps of the program which ensure that all administrative activities are completed including collection and archiving of program data.
Appointment Letter
Media used to communicate the appointment and authority of the Project Manager and the Project Sponsor.
Barrier
Something preventing timely success of achieving an objective.
Baseline
A snapshot of the planned start and planned finish of every task in the project. The Baseline is used to help measure the progress of the project and to make more visible the areas that need attention. Usually created in Microsoft Project.
Business Review
A review meeting held with the Sponsor, Key Stakeholders and /or Funding Authorities to validate Project Plans or status against business objectives and strategy and obtain approvals to proceed.
Change Management Process
A procedure to ensure that proposed changes are merited and will not adversely affect other elements of the plan or interdependent plans.
Change Request Form
A formal mechanism for initiating the change management process.
Completion Criteria
A clear and binary definition of a task's output. The Completion Criteria defines what "done" looks like.
Concurrent Planning
A planning methodology where some project work starts while planning is still under way.
Contigency Action
Steps identified to be taken if a Risk event were to occur in the future.
Core Team
Individuals, representing different project functions, who are responsible for project planning and making project decisions. Typically, the Core Team is made up of the best available 5 to 7 individuals who are each representing one or more of the functions that are most affected by, or that most affect, the success of the project. Compare with Extended Team.
Critical Path
The sequence of task on a project that have the greatest total duration. Usually set in Microsoft Project.
Culture Map
A 4-quadrant map used in the prioritization process to identify strategic objectives that result in the scoring model.
Customer
A customer is anyone who is a user of the project deliverable. Customers can be internal or external. Customers can be existing or targeted.
Cycle of Validation
Formal presentation and approval of project planning outputs, as they relate to stated objectives, with the project sponsor.
Dashboard
The Web tool developed by BYU in Provo to keep track of projects. Go to the Dasboard.
Dependencies
The logical relationships between tasks. Often used for projects in a Program.
Duration
Time needed to complete a task.
Executive Support
Unwavering formal support and reinforcement of projects and the importance of the TPO.
Extended Team
Individuals who perfomr project work or whose expertise may be needed during the life of a project. Compare with Core Team.
External Interface
An interface where either the input is being received from outside the project or the output is being delivered outside the project.
External Risk
Risks associated with forces external to the project, such as the economy.
Extreme Project
A project whose definition and scope are very much in flux and can be characterized by an highly aggressive schedule, high risk, high stress, and significant open issues.
Flexibility Matrix
A matrix indicating how the project team should address changes in scope, schedule, and resources if project definition changes need to occur. The team will apply the matrix as a tool to guide recommendations regarding tradeoffs in planning as well as guiding recommendations in dealing with issues during execution.
Float
The calculated time that a scheduled non-critical task can delay before it becomes a Critical Path task. Used in Microsoft Project.
Gannt Chart
A tool developed in the late 1940s to visualize the sequencing of tasks on a project. Microsoft Project uses Gannt charts a lot.
Goal
An object or end the organization tries to attain.
Implementation
The exercise of installing a process in an organization, with a defined schedule and a defined budget.
Input
A deliverable from outside a project upon which project work depends.
Integrated Program Plan
The objectives and goals for the overall program, along with the approaches, strategies and tactics which detail how and when those objectives will be met.
Integrated Program Schedule
A schedule for the entire program which shows major activities for the projects within the program, key project or program milestones, and interfaces between the projects.
Interface
A special type of dependency that exists between project or delverables.
Internal Interface
An interface where both the input and output are generated by projects within the program.
Internal Risk
Risks that are associated with forces internal to the program such as human resource risks.
Is/Is Not List
A tool used to differentiate between what is included versus what is not included in the scope of a deliverable or any other item being defined.
Issue
A problem that is currently holding up a project
Issues Log
A table containing both open and closed issues and actions, who's responsible, and due dates. Most of the time, the Issues Log resides on the Dashboard.
Late Schedule
The schedule view that shows the latest that every schedule non-critical task can be delayed before they become critical path tasks. Usually managed in Microsoft Project.
LTP (Large Technology Project)
This is a technology project that costs more that $5000, requires more than 40 hours of work, and affects multiple departments (at least 2 of the 3). Compare with STP.
Major Deliverable
A key project output. The Major Deliverables of a project are tangible items that are created as a result of the project work and that fulfill needs of internal and/or external customers.
Microsoft Project
The application of choice for the TPO to create the Project Plan, used to track timelines, baselines, tasks, and resources of a project.
Milestone
A point in time, marking a key event or accomplishment.
Open Interface
An “input” with no corresponding “output”, or an “output” with no corresponding “input” .
Operations
The day-to-day, functional management of products and services.
Output
A deliverable created by the project which is needed outside of the project.
PDD (Project Definition Document)
This document contains all the information about the project.
PdM (Product Manager)
The Product Manager oversees the operation and maintenance of a product. A member of LIS, the Product Manager also maps the long-term strategy of a product--upgrades, patches, new opportunities, etc. The Product Manager initiates a Project Proposal. Once a project is completed, the Product Manager must sign off before it is released to production.
PjM (Project Manager)
The Project Manager manages projects (duh), from conception to completion. Working with the sponsor, the project coordinator, the product manager, and the project team, the Project Manager oversees the development of the project plan, keeps track of scheduled tasks, plans for product release, and evaluates the success of the project.
PMT (Priority Management Team)
This team, composed of the President's Council and the CIO Coordinating Council, prioritizes technology projects. It also reviews any changes to projects that will drastically affect schedule, scope, or resources.
Portfolio
The prioritized set of all projects and programs in an organization.
POS (Project Objective Statement)
The POS describes, in 25 words or less, the scope, schedule, and resources of a project.
PPD (Project Proposal Document)
This document is created by the Product Manager, in consultation with the sponsor. After completion, it goes to the Product Portfolio Manager, who reviews it and submits it to the Technology Projects Office.
Predecessors
The tasks that affect the beginning of a given task.
Preliminary Project Plan
Initial plans and schedules created by the individual project teams which describe the scope, schedule and resource requirements for completing the project. Preliminary plans are not baselined. Compare with Project Plan.
Product/Service
A defined application or process available to customers under the supervision of a Product Manager.
Product Sponsor
The Product Sponsor is typically a director or manager outside LIS who represents the end user. For example, the Product Sponsor for Web Registration is the Registrar Office.
PpM (Product Portfolio Manager)
Product Portfolio Managers oversee all the product managers in their functional area. A director of LIS.
Program
Multiple interdependent projects.
Project
A unique effort with a defined beginning, a defined end, a specific deliverable, and defined resource requirements.
Project Community
Anyone involved with the project, such as project team members, stake holders within the organization, and customers/suppliers.
Project Framework
Checklist of question teams should ask themselves to establish the team’s operating “rules” at the beginning of the project.
Project Plan
The Project Plan is the Microsoft Project document that tracks the schedule, tasks, baseline, and milestones of a project. Compare with Preliminary Project Plan.
Project Team
Anyone associated with the project, including the Sponsor, Project Manager, Core Team, Extended Team, and those who will be performing tasks.
Resource
Anything with limited availability (i.e. people, equipment, or materials).
Rigor
The extent of precision or flexibility with which each process step in the Project Management model is applied.
Risk
An event that would threaten the success of the project if it were to occur.
Risk Assessment Matrix
A table used to sequentially evaluate the magnitude of each identified risk.
Sponsor
The sponsor of a project is (usually) someone from senior management who champions the project, controls the budget, and coordinates the project's success.
STP (Small Technology Project)
This is a technology project that costs less than $5000, requires fewer than 40 hours of work, and affects one or two departments. Compare with LTP.
Success Criteria
A matrix indicating how the project team should address changes in scope, schedule, and resources if project definition changes need to occur. The team will apply the matrix as a tool to guide recommendations regarding tradeoffs in planning as well as guiding recommendations in dealing with issues during execution.
Successors
The tasks that are dependent on the finish of a given task.
Task Owner
The individual who plans and manages a task--not necessarily the person who performs the task.
Team Roster
A document showing the members of the Project Team and their contact information.
Trigger
A metric identified to signal the occurrence of a risk event.
TLA (Three Letter Acronym)
This is what you say when acronyms are flying fast and furious, and everyone is getting lost, i.e., "Can we please stop with the TLAs?"
TPO (Technology Projects Office)
Under the direction of the CIO, the TPO coordinates product, priority, and project management.
User Advocate
This person is part of the core team, representing end users throughout the Project Management process.
WBS (Work Breakdown Structure)
As a project plan is defined, specific tasks are identified by a WBS number, usually following outline form.
WBS Dictionary
A table documenting information about tasks.

Brought to you by The TPO Team
This page was last touched Tue, 9/30/03 14:00